1 reviews | Active since Mar 2009
Sort out YOURB****! YOUR UR ****!
Last month VIR IN ACTIVE try to ***** money from me by revoking me access saying I reversed my payment. After I went to go get statements at my own cost virgin active acknowledged that it was their fault after a few huge fights! But they never said sorry. At FNB the teller told me I'm not the only one complaining about this. Apparently it happens to a few members! I could make bookings during that month or access the Internet I pay for. After a fight again virgin active said November was on them and I will only pay from Dec. a Few days afterwards there was another f-up as they tried to go back on their word and try to make me pay again. Luckily my phone record's! ****** ******! After a huge fight again it was sorted. This time the remembered to apologise. Everything was sorted BUT from yesterday I can't access a club with the SA ME **** AGAIN. Sort out your business and F-en fix this I'm gatvol for you ******. Maybe I should take my business elsewhere as well as a few upset members and take this ***** and upsetting matter to the press. Your *****ing money. Ag nee man sies! How do u guys sleep at night!
Please accept my sincere apologies for the inconvenience and frustration caused.
Thanks for giving me a chance to step in and help. Our IT team is currently attending to this issue and can assure you we will have it resolved shortly.
Please let us know if you need any further assistance.
Kind Regards,
Tracy-Lee
Please accept my sincere apologies for the inconvenience and frustration caused.
Thanks for giving me a chance to step in and help. Our IT team is currently attending to this issue and can assure you we will have it resolved shortly.
Please let us know if you need any further assistance.
Kind Regards,
Tracy-Lee
