So utterly unhelpful...

In 2016 I was a member under my medical aid benefit with discovery, that same year I lost my job due to my health and lost my employment as well as my medical aid. I was under the impression that when this happens my contract will come to an end as well. This was unfortunately not the case and I was handed over to MBD for the amount of 7500. Now I would like to rejoin the gym and I am told that this is not possible whatsoever not unless the entire amount is settled with MBD. I am unable to pay this amount all at once but I am able to set up a payment plan with them while also being able to pay for a new membership every month. I have called a number of clubs and nobody is willing to help me or even make any effort in doing this. I was too a sales consultant myself just last year and I have gone to great lengths to assist all manor of customers in the same situation as myself and now nothing can be done for me. This is so disheartening and it saddens me that an establishment like this can be so cruel and would rather see me join another gym rather than help me become a member of virgin active which I would love so much.