small clubs in Disrepute

<p>im writing this on a very somber note, i have been a loyal virgin active member for years, but the way they have left Tramshed Virgin active to die? yhuu its like they dont care about us down there, our little contribution matters not. </p> <p>*they said the fixing showers for a week, look we couldnt shower for a week totally stocked for the upgrade, heeeee to only have very supressed shower heads and new lights. imagine more 500 ladies cramped in a small change room with 8 shower( in fact 4 workin properly and the rest is like trying your luck, i can even name them BECAUSE WE ALL AVOID THEM shower 1.6.7and 8) to top it all of we have only 3 toilets( imagine the que i rush hour when you have to pee? (then you only hav to who work properly the other one, Well you pee and pray to jesus that it pulls.</p> <p>*locker doors :( then you have to waste 10 minutes looking for a locker door that actually locks. most of the brocken, they even have a stinge(smell). eventually when you find one(by the grace of God ) it has a broken swing handle :(.</p> <p>*speakers. we had a broken cable in the speaker(which happens often) for a week, the sound system was soo bad, like litterally terible to the point of cutting the class short.</p> <p>*over crowded- it is so full that you waste so much time on queing for machines that you spend 30 minutes of your time, just standing there waiting for a treadmill. wow.. the to only find half of the machines almost everytime not working, under construction (which i cant blame staff) its old machines. old models. we are at the bottom of the food chain. we are being served left overs.</p> <p>*studios- that club is so small, that the only thing going for it is areobics classes( mainly kick class- that is the reason poepl come in numbers- now it gets so hot that the floor is wet and slipperey and the is no vantilation( i spoke to the previous manager of the club(eka) who implemented fans, they help, but staff insist on closing doors, people may die in there, i told the new manager you told me about health and saftey. _scenario( if you were me, after work in traffic rushing for your favourite class and being told it only accomodates 80 people after then they cant let people in? so im must drive like a maniac to get the to get a ticket which people start queing for 30 minutes prior. at that time im a paying customer being refused to enter a class i came rushing for? if the studio and its vantilator can only accomodate 80 people, why are you still recruiting? and over crowding the gym? you build a small gym in capital city CBD and expect to accomadate everyone in that shack? </p> <p>hygeine- often than not i find the sanitary bins always full, pieces of toilet paper on the floor, and smell from the bathroom(ladies) you cant bame staff, it get crowded, and no person wants to wait every two hours for them to clean them, however the hygiene level at that gym fails epic. to top it all off, we have one working hand dryer for two weeks. management tell me its waiting for motor.wow.. so this is the service for the money we spend every month? to top it all off, the carpet stinks. </p> <p> </p> <p>so you mean to tell me for all the years i gymed there, only improvement is shower heads? nothing has been replaced or changed. </p> <p> </p> <p>yet you increase our payments every year, what actually am i paying for? all this troubles??</p> <p> </p> <p>to be told by your manager that having kick classes more that other clubs is a privilage? really? what has tramshed going for it besides going to the dogs? and a manager who tells me about health and safety everytime i come with a probelm HEALTH AND SAFTEY IS NOT MY PROBLEM IF YOUR GYM IS OVERCROWDED- AND YOU BUSY RECRUITING. in a small club. </p> <p> </p> <p>im hurt. i will not recomend virgin active to anyone. if thats how you treat people who dont have the mony to pay for premiums and bigger clubs. im appalled. your treat people like they are nothing.</p> <p> </p> <p>that gym is falling apart, your new manager lacks customer service. you come with problems, he doesnt come with solutions .</p> <p> </p> <p>i will start a petition right now!! </p> <p> </p> <p>IF YOU CANT UPGRADE--SHUT IT DOWN</p>