Sincerest apologies

Good day Riaana,

I hope this email finds you well and in good health.

Thanks so very much for everything you did to assist me to get my previous account sorted, your truly went above and beyond. I applaud you, your leadership skills and passion for your career is unbound. Keep up the Amazing work.

Ken Tissong here, I'd like to formally apologies for my previous behaviour. I should of followed protocol, instead of reacting irrationally.

I'm deeply sorry for the way I overreacted. You were doing your job and I was an impossible customer.

All the best with your future endeavors and career.

Kind regards and sincerest apologies.

Stay blessed.

Ken Tissong.