BK
Brenda K

1 reviews | Active since Jun 2015

17 Jul 2019, 16:03

Shocking treatment of outgoing members!!!

Virgin active is lightning bolt fast to kick out a member from their online booking app/website once one cancels their membership!

A debit order is still going to be pulled from my bank account at the end of the month for my membership that only ends on the 31st of August but I'm now told I have to rock up 15 minutes before any of the booked place in order to make sure I have a space.

So much for Virgin Active being a happy place!!! They only care about you if they're still taking money from your bank account!!

Shocking service!!!

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