1 reviews | Active since May 2015
Shocking Service... if any!
I signed a contract in November 2014 @ R679 per month, R740 was deducted off my account in January 2015. I have been emailing and speaking to various people from Virgin active who are not responding or assisting me in cancelling my contract. Mubeen Noorgat from Amanzimtoti branch failed to discuss terms and conditions with me, did not disclose all information pertaining to the contract, failed to sign or date the contract amongst other things.<br> I have emailed various people :<br> <br> [Email Removed] <br> [Email Removed] <br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> <br> This proves to be ineffective as I have little or no response.<br> I am looking for someone who can settle this dispute which has been ongoing since January 2015.<br> Very disappointed with the unprofessionalism of Virgin Active Staff.
Thank you for taking my call today Sarah.
On behalf of Virgin Active I once again would like to apologise for the frustration caused during this time.
As per our telephonic conversation today, I await your email to confirm the correspondence between you and the club staff and I will provide a solution soonest.
Kindest regards
Robyn
Thank you for taking my call today Sarah.
On behalf of Virgin Active I once again would like to apologise for the frustration caused during this time.
As per our telephonic conversation today, I await your email to confirm the correspondence between you and the club staff and I will provide a solution soonest.
Kindest regards
Robyn
