Shocking Service at Virgin Active!

<p>After 2 weeks of trying to get hold of Virgin Active, being the Accounts department, Head office, Gym manager and Sales team I have absolutely NO response or feedback with regards to getting my membership reinstated or sorted out.</p> <p> </p> <p>I was highly embarassed, being declined from entering the Virgin Active Little Falls in front of other customers, due a problem from Virgin Active's arrangements and shocking paperwork! Something I could not avoid. Still today, 2 weeks later I have not heard a single word from anyone. I have gymed 3 times at the gym. Very quick to take the HUGE joining fee and card fee and slack on their abilities to sort my contract out and allow me access. That is *****ing!! Extrememly dissapointed. If this situation did ever get sorted out, I most certainly would think twice about ever staying with this gym!</p>