HS
Henryshongwe S

1 reviews | Active since May 2012

20 Dec 2015, 14:50

Sharon treats me bad because l am black.

Good Day Mr PETER, <br> <br> virgin Active consultants towards their clients. <br> Today I was vebally abused by a lady called Sharon. <br> The story is l lost my parents and l am now a parent guardian of my 3 siblings aged 8,12 and 10. <br> I have asked what should I do to ensure that the kids are not denied excess at the gym but no one seems to know what they should do. I am very tired of their standard of incompetence. they are lost I don't kbnow who employs such people. Sharon is so rude and this is not the first time I see her abusing clients, I have been a member for 4 years now and DUE TO THIS SERVICE I RECEIVED FROM sHARON I WOULD LIKE TO CANCEL MY ACCOUNT. MAY SOMEONE CONTACT ME TO CANCEL MY MEMBERSHIP. <br> I AM GIVING YOU 48HOURS TO CANCEL THIS ****. <br> NO ONE IS HELPINGB YOU I WAKE MY PARENTS UP FROM THE DEAD SO THAT THEY CAN EXPLAIN THAT THEY DEAD SINCE SHARON SAID I MUST BRING THEM.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply21 Dec 2015, 09:09
Official
Hello Henrysh3,

We're so sorry about the frustration and would like to make things right.

After our chat, you've asked me to give you a call at a more convenient time.

We look forward to talking to you and sure we can resolve this matter!

Kind Regards,
Tracy-Lee