EP
Eugene P

1 reviews | Active since Nov 2012

26 Jul 2015, 21:56

SHARING MY PERSONAL INFO WITHOUT MY PERMISSION

I have been hounded by MBD on Friday after my call from my work number to you on Thursday 23 July 2015 in order to change gym branch to one nearer to where I reside. I spoke to Michael at your call centre. Friday (24 July 2015) I was harassed at my work place, on my work landline, in front of my colleagues and my manager, this is 7 times on my work landline and twice on my personal cell phone for an outstanding account with you from 2007. Funny thing is, this work number is not even a week old and I have logged calls for all incoming and outgoing numbers- This is 8 years ago that I had this \contract"with VA. I therefore would like the original FULL contract with each page that was initial and signed by me at the time. I would APPRECIATE you do not share my personal info with any third party - as it seems that someone from your company had shared my PERSONAL & PRIVATE information with MBD and is responsible for putting my employment in jeopardy with my employer now - thank you so much for that - clearly the POPI and CPA Act has never crossed your mind when sharing my details with third parties! """

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply27 Jul 2015, 16:35
Official
Hello *namewithheld*,

Thank you so much for taking my call today.

On behalf of Virgin Active I would like to apologise for any frustrations caused.

As discussed, your profile has been corrected and updated accordingly.

Kind regards
Robyn