Shanaaz really showed great customer care service

I was unemployed and could no longer afford my membership. I contacted the gymn on their website address and dealt with Shanaaz. I was shown understanding , and excellent customer care where Shanaaz went the extra mile in assisting me to terminate my membership without paying the expected 40 % cancellation fee. I hope your manager sees this Shanaaz and rewards you for going the extra mile. thank you . This is one gymn that is there to help you and not just take from you.