shamefull virgin active

this is really a shameful,pathetic much like Telkom and Eskom and other 3rd world companys in SA who since the 3rd of jan 2020 have been unable or unwilling to sort out the fact that I cannot now do cash payments at their clubs,which I have been doing since 2013 and have never once failed to pay up front in time,now their I T guy,named MJ(not sure of full name) who is totally unqualified and *********** as an IT specialist who keeps promising to fix this error and has never once tried to rectify this and keeps promising to contact me or get back to me and for 1 month has never once given me feedback without me having to run after him(virgin randburg).this is typical of a company who just takes and takes and you get nothing back but aggravation at the poor service they deliver,time after time,also now the trainer i train with has lost me and 2 friends as clients due this poor and unacceptable service.,virgin active has always been a shocking co to deal with and so it remains.they are very quick to call you when you owe money even when you don't.more importantly I will now cancel my DISCOVERY BANK CARD as I only took it out for the benefits,cheers discovery bank.you can thank virgin active for this