Self-defence suspension

Husband Suspended for 3 months in self-defence incident. No joining fee will be refunded as Jacques - regional manager says that they have camera footage & he could have walked away at some stage after being attacked. We were told by Alida - manager that there was no camera footage. Where did it appear from all of a sudden? We have requested to view this but were told that we not allowed to??? They won't refund so we can't go elsewhere. Their letter states that after 3 months they will decide if we can return so there is no cer*****y. Do we wait around and the following gets affected:<br> - Fitness level<br> - Vitality status<br> - Membership, as if you don't use the gym a certain number of days, they will terminate your membership & one will have to pay the joining fee again to be re-instated.<br> Virgin Active does not want him there for 3 months (or until they decide) but wants to retain his membership - Does not make sense. <br> Robyn, kindly call me to discuss as Jacques said that he will not be able to discuss or entertain any further queries. <br> Also- No response as to why abusive man did not get suspended in another incident that we wrote about. Was told by Robyn we will receive a call.