MH
Maderi H

1 reviews | Active since Sept 2015

15 Sept 2015, 10:42

SECURITY-0 CRIME-1

Last night around half past 7 after just having an awesome gym session I walked out to my car ( which I parked VERY far since Virgin Active have a big issue with minimal parking space ( I really do not care if I need to park far because I understand the parking issue).<br> <br> After I left the gym and had to walk about 500-600m to get to my car I walked past a girl who was crying her eyes out- they broke in to her car (which was also standing 2 cars from mine).<br> <br> I looked around and there was only one Security guard. I could not believe my eyes- everyone needs to park far but there is no security. I- woman alone needed to walk far to my car with only one security guard on stand (which cant be the whole parking area).<br> <br> This is unacceptable. We live in South Africa- this is one of the worst Virgin Actives I saw regarding security.<br> <br> I really think there should be something done about this before someone gets hurt or end up dead regarding our crime statics. <br>

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply15 Sept 2015, 13:50
Official
Hello Maderi01,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the experience.

This concern has been escalated to senior management and will be addressed internally.

Kind regards
Robyn