Sales Mislead - Which is now causing a issue!!!

<p>I recently joined Virgin Active on the 30 November 2016 due to a black Friday promotion running.The sales agent advised me I will pay R99 for the month of December and my first debit would go of in the month of January 2017.I then set my debit date to the 25 of each month.On the 25 December 2016 a debit order went off.I did not leave funds in my account as I was informed the first debit will go off in January,I had to occur a charge of R150 because of this.Collections agents called to hound for money and I had to explain the issue to them.One of the agents advised me to see the branch manager which I did.He picked up the issue and advise he will send a credit request through for me. Today I get a call from a rude woman who wants to tell me what she thinks but does not listen to the issue.I no longer want this membership!!!!Please cancel it off!!!</p>