NT
Noxolo T

1 reviews | Active since Mar 2009

13 Aug 2015, 15:35

Sad

I need 2 vent my frustration here about step aerobics class instructor Anissa Essop that has toldus that she is no longer going 2 do sat classes and there is a possibility of even not doing weekdays classes. We have wrote petition 2 club manager abt his/her decision 2 take her classes. If you look at the stats people are looking forward 2 go 2Annissa's class. She is humble, welcoming she connect with all of us. You dont have 2 know her in order 2 make that little conversation with you. You are always looking forward in going to her class. I have been a member of virgin active for more than 15 years now but I have never seen an instructor like her. Black,white coloured, indians if you go to her class she becomes friendly, make sure that she gets your name and she will never forget it. It might be money that put her as gym instructor but shes passionate about her work. I dont want to talk about Tanya Roux she is just 1 rude instructor you have ever employed. She is so full of her self she has forgotten that if we are not going to her class she wont be paid. I'm sure is you can lay her down no one will complain.Theres a difference btwn pushing ppl in order to reach their level of fitn

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply13 Aug 2015, 16:02
Official
Hello tolashn,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the frustrations caused.

Your concerns have been escalated to the club general manager, Neville, and feedback will be provided shortly.

Kindest regards
Robyn