Rude staff and useless gym

<p>Last year I joined Virgin Active in Glenvista. The first few months were all good. I never had a complaint about the gym. After a few months they started changing the staff and conditions became terrible. Every time I went to the gym the aircons were never on or it was put on low because the staff members were getting cold or had some sort of allergies. I've spoken to managers I even tried the head office but I've had no response instead every time I go to the gym and ask them to turn the aircons on they tell me **** like the temperature works with the outside environment which I don't understand because this gym has a huge pool in the centre which makes the gym very humid and stuffy so how on earth can you set temperatures with the outside environment when we are gyming indoors. Every time I'm promised something will be done but till today nothing has changed instead it's worst and the new staff are so rude and have terrible attitudes. I have been to other virgin actives and even cheaper gyms but not once did I have a problem with the aircons. This gym disgusts me along with the staff (excluding the trainers). Service provided and how they treat members are pathetic. </p>