rude silly and arrogant staff member

I went to gym at 5 am in the morning today at the reception there was a black Guy wearing Purple T-shirt. I asked if the water has been restored to the gym, because the last time I went to the gym there was shortage or problem of water and Nadia explains to us that there's a pipe that burst somewhere.<br> I asked William about the water he become very rude, arrogant, silly to me and he said \Yes the water is COLD at the showers "at that time he was not even looking at me. <br> Kindly talk to your staff not to become rude to people. i was very unhappy. when i get inside the shower the water was hot."""