RUDE INSTRUCTOR
<p>This morning I was intimidated and humiliated by the bootcamp instructor Mziyanda Mnyazi after I walked into the studio at 6:55am, when his class was meant to finish at 6:45am according to the app timetable. I cannot believe Virgin Active would hire an instructor who is so rude and aggressive – I was not disruptive, I merely walked in and was confronted by him.</p> <p>I complained to the manager who did nothing but tell me members are not allowed access to the studio unless there is a class taking place, so basically I am not allowed in the studio unless I'm taking part in a class. After 11 years with Virgin Active, I have never been made aware that I cannot workout in an empty studio?</p> <p> </p> <p>Also, the yoga mats in the studio are disgusting! So dirty they are actually brown – Surely this a health and safety violation?</p>
Hi Meg,
Thanks so much for taking my call today. As discussed, I have escalated this matter to the club general manager and you will be contacted shortly with more feedback.
Regards
Robyn
Hi Meg,
Thanks so much for taking my call today. As discussed, I have escalated this matter to the club general manager and you will be contacted shortly with more feedback.
Regards
Robyn
