Rude employee Petunia at Virgin active Rustenburg

Firstly I would like to say that virgin active Rustenburg is the worst gym I have ever joined not only are the employees very rude but they do not know what's going on around them. I joined the gym with my kid almost 3 weeks ago all of the sudden our memberships has been terminated and the one lady pechunia are not allowing me or my kid to enter and she is very rude . Then me and my kid and my wife thats is not a member went to the gym as my wife always goes in as a spectator to check on my son while I gym and stuff no one ever complained but today Petunia and her colleague had a different story . She went out to be very rude to us . She wants me to leave my kid unattended who does that. I am very disappointed with this gym no wonder every body goes to planet fitness

Regards Johan