RIDAA SAULS FROM VIRGIN ACTIVE SA CANCELLATIONS DEPARTMENT PATHETIC SERVICE

RIDAA SAULS FROM VIRGIN ACTIVE SA CANCELLATIONS DEPARTMENT PROMISED ME A 50% DISCOUNT FOR MYSELF AND MY WIFES ACCOUNT AND I HAVE NOT RECEIVED MY DISCOUNT. I HAVE EMAILED RIDAA A FEW TIMES, NO REPLY, EMAILED HIM AGAIN AND AGAIN NO REPLY. i CALLED THE CALL CENTRE LEFT MESSAGES TO CALL ME BACK, NO CALL BACK. THE LAST AGENT TOLD ME RIDAA SAULS IS ON A CALL AT THE MOMENT, HE WILL CALL ME BACK NO REPLY... PATHETIC SERVICE... MY ACCOUNT IS LOCKED FOR 20 DAYS, I HAD NO ACCESS TO GYM, I NORMALLY GO TO GYM ALMOST EVERYDAY!!! I CANNOT BELIEVE A COMPANY AS BIG AS VIRGIN ACTIVE WOULD GIVE ME THIS TYPE OF SERVICE. I WAS PATIENT, HOPING RIDAA WOULD GET BACK TO ME... TODAY IS THE 21ST AND NO DISCOUNT HAS BEEN APP****. THIS TYPE OF SERVICE GIVES OUR COUNTRY A BAD NAME. I EXPECT THIS TO BE RESOLVED AND WILL BE ESCALATING THIS EVERY SINGLE DAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!