TK
Thabiso K

1 reviews | Active since Feb 2015

10 Feb 2015, 04:21

Resolution of contract query

I just want to briefly give feedback on my incident with virgin active, I am happy to say my query has been resolved and the 12 month membership that I initially did not want has been cancelled and now I am happily on a month contract which allows me to fit exercise into my busy life with ease before I can commit to something longer. More thanks goes out to Victor Nzwana who through regulary contact and undivided attention assisted me in resolving my query. Thanks to hello peter that allows us customers have a say.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply10 Feb 2015, 09:28
Official
Hello Mamohube01,

Thank you for your wonderful feedback.

It is always a great feeling when our staff is recognized for their outstanding performance and excellent customer service.

I shall be sure to forward your compliment to the staff .

Please continue to enjoy your time with us!

Happy gymming!
Robyn