LJ
Lee J
1 reviews | Active since May 2011
19 Feb 2015, 19:13
Reserving machines??
I was at Virgin Active today and when trying to use a machine, someone tells me they're using it. Not to spoil my workout, I just went to work out on another machine. <br> <br> My question/concern is: Since when do people \reserve"circuit machines? This happened between 17h15 and 17h40 at the water fountain just above the pool. Two women were training there with 3 machines and a step. <br> <br> Are all the circuit machines open to everyone or only some people???"""
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Virgin Active South Africa's replyOfficial
20 Feb 2015, 10:52Hello LSJ24,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the experience you had last night.
As discussed, I have addressed your concerns with the senior management team at the club and they will monitor that area closely to prevent this from reoccurring.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the experience you had last night.
As discussed, I have addressed your concerns with the senior management team at the club and they will monitor that area closely to prevent this from reoccurring.
Kindest regards
Robyn
Virgin Active South Africa's reply20 Feb 2015, 10:52
Official
Hello LSJ24,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the experience you had last night.
As discussed, I have addressed your concerns with the senior management team at the club and they will monitor that area closely to prevent this from reoccurring.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the experience you had last night.
As discussed, I have addressed your concerns with the senior management team at the club and they will monitor that area closely to prevent this from reoccurring.
Kindest regards
Robyn