Regret and frustration!

It is with regret and disappointment I type this email.

On 5th November 2018 I entered into Virgin Active Pavillion with the intention to train.

I asked one of the employees behind the desk about a day fee, after hearing the day fee was R180 I continued to ask if there wasn't a special fee for visitors for a week, as that was my expected duration.

The gentleman behind the counter asked me to hold for just a minute as he got on the phone and spoke to a work college in the offices, asking the same question I just did. He then continued to tell me they were running a special, where if I signed up for a 3 month contract I received the first 2 months for free and only payed an installment on the 31st Dec for R393.

After doing a quick calculation in my head i realized it would be more feasible for me to take this contract than to pay a day fee for 5 days. I agreed and I was escorted to a consulting booth where I waited for a consultant.

A lady by the name of ------- joined me to assist me with signing up. I must say, she made me feel rite at home and she asked me a few questioned before we started the process. I expressed that i live in Mtunzini (North Coast) but on the odd occasion I come to Durban for work. I explained my reasoning for signing up for the special that they were running at the time.

I cannot recall once in our conversation that I agreed to sign up for a 24 month contract.

I find it extremely frustrating that I have to type this email. Please assist as I believe I was dealt with unfairly, knowing my circumstances.