Refused membership cancellation

On 6 Novembe Ijoined Southgate VA and my mom is the payer, after realising that I've been consdered for a Cruise ship programme, she consulted the Club and according to Peter the consultant it was outside the 5 day cancellation perion, which I heard of the 1dt time, he call HO spoke to Lungi who said I should call as a member, I called spoke to Chantel who eventually cut the phone on me, she was arguing with me that Lungile didn't say the member should call, but spoke about change of account details, which was news to me. I just need this contract cancelled, during this FREE MONTH as I don't want my mom to pay for mahala, failure to do so I will seek Media intervention. My mom is a member and now shud pay for me in my abscence! I did plan to have my 6 months awaited approval now as I gave up. Cancel the Contract