rV
ron V
1 reviews | Active since Aug 2013
20 Nov 2015, 13:56
REFOUND
I HAD CALLED TO CANCEL MY GYM MEMBERSHIP AS I HAD EXPIENCED A PERSONAL PROBLEM (29.10.2015) - I WAS THEN INFORMED I WOULD RECEIVE A REFOUND BETWEEN 07.11.2015 - 12.11.2015 . <br> ON THE 12TH I CALLED AND THEY SAID 5 WORKING DAYS LATER I WOULD RECEIVE MY MONEY , <br> IT HAS BECOME A HUGE HASSEL AND I NEVER RECEIVE FEEDBACK FROM THEM . <br> I NEED MY MONEY AS PER DISCUSSED AND I FEEL AS IF I SHOULDNT HAVE TO EVEN GO TO SUCH MESSURES TO GET ASSISTANCE
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Virgin Active South Africa's replyOfficial
20 Nov 2015, 15:14Hello yosef,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active please accept my apology for the frustrations.
Please look out for my email providing you with feedback on the matter.
Kind regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active please accept my apology for the frustrations.
Please look out for my email providing you with feedback on the matter.
Kind regards
Robyn
Virgin Active South Africa's reply20 Nov 2015, 15:14
Official
Hello yosef,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active please accept my apology for the frustrations.
Please look out for my email providing you with feedback on the matter.
Kind regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active please accept my apology for the frustrations.
Please look out for my email providing you with feedback on the matter.
Kind regards
Robyn