Red membership - Red means stop

<p>I upgraded my membership over 6 weeks ago in conjunction with my Momentum membership to Red at Menlyn Maine. These things aren't cheap, but I felt it was worth it. They said there was a payment problem so I contacted momentum and sorted it out. For 6 weeks now it's been my second job to try and get them to follow up and fix it. I spoke to Frans at Virgin Active Menlyn Maine, I spoke to his manager who took my details very officiously but did nothing. On Friday I asked them to check that I won't be blocked on Saturday when the month turns and they assured me all was in order. On Saturday they blocked me again. I don't need to pay these fees to be embarassed and bothered on an ongoing basis. I left them the card and walked out. When I went to the regular gym as I have been for 10 years, that membership was stopped too. Sad to spend that much money on an asset and then have it chase clients away.</p>