Re-active Virgin active account

I was banned from all Virgin gyms a few years ago, due to a shouting spree between myself and the manager that time, because he didnt know how to manage the club, he was laughing and saying things in his mother tongue, thinking I wouldnt understand, while I was on the phone with head office. the reason for the ban was because now he felt intimidated. I contact virgin again to see if they could allow me back and their attitude and response was as per legal and business rule the sanction will not be lifted as it may set a precedent. So is every member going to be banned now because they pay fees to have the club run a certain way but the manager cannot run it and becomes sensitive Gee wiz, people who fought in the club only got a 6 month ban and i get a life time ban for an argument . Dont think the rules are consistent hire.