dL
daniella L
1 reviews | Active since Jan 2013
05 Oct 2015, 18:43
R800 cash back with virgin active
When we joined VA at Wembley square, the sales lady told us that if we gym 24 times before 31 August 2015, we will both receive R800 cash back.<br> This obviously sounded like a good deal, and we did train more than 24 times at the end of August.<br> We asked the sales lady about the cash back in September, and we didnt get any response from her or VA about this.<br> This is false advertising & a sales gimmic to hook potential clients.<br> I would be embarrased to work for this company or even be associated with them. I deeply regret signing up with virgin active, more like virgin de-active, as they just turn silent when they dont fulfill what they advertised.
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Replies (1)Virgin Active South Africa's replyOfficial
06 Oct 2015, 12:08Hello dani1013,
Thank you so much for taking my call today.
On behalf of Virgin Active please accept my apology for any frustrations caused.
As discussed, I will be liaising with the management team and will revert back to you shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept my apology for any frustrations caused.
As discussed, I will be liaising with the management team and will revert back to you shortly.
Kind regards
Robyn
Virgin Active South Africa's reply06 Oct 2015, 12:08
Official
Hello dani1013,
Thank you so much for taking my call today.
On behalf of Virgin Active please accept my apology for any frustrations caused.
As discussed, I will be liaising with the management team and will revert back to you shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active please accept my apology for any frustrations caused.
As discussed, I will be liaising with the management team and will revert back to you shortly.
Kind regards
Robyn
