Poor service

Good day One of your service collection agent called me yesterday. I answered my phone shows who calls that girl needs to be taking back to training to learn communication s****s. I tell her listen call me at 13h00 it's my lunch. Now am very busy and yes I needed to change my debit date n had few questions Now go back to ur records n see who last updated on collection n the same lady must call me apologise &we change what is supposed to be changed ********** 313/ ********** 045 Regards Thandi