POOR SERVICE

Received letter to increase from R319 to R403 Called the call centre who sqaid it is too much of an increase. Forward to the MANAGER Debit 30 April R403 Called Rashieda who says it will be reversed Called 7 MAY maria who will give Rashieda message Called 9 May Rashieda says answer by the end of the day Called 9 May Thandi message to Rashieda Called 10 May Bonita to give message to Rashieda 18 May called Rashieda..YOU WILL PAY R403 a month NO more communication