JP
Jacob P

1 reviews | Active since Mar 2011

27 Jul 2015, 12:00

Poor service

I joined the gym on and request a boost pack which is already debit and two weeks later I have not received my workout and I have called the call centre twice and I am being told they still investigating.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply27 Jul 2015, 14:08
Official
Hello phekoj,

Thank you so much for taking my call.

On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.

I am addressing your concerns will the relevant teams and feedback will be provided soonest.

Kindest regards
Robyn