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NOMPUMELELO N

1 reviews | Active since Jan 2016

20 Jan 2016, 08:18

POOR QUALITY OF SOUND SYSTEM AND AIRCON

I would like to commend the instructor (Mike) for the kick class on Wednesday, 6am class, at Virgin Active Sunnyside how he conducts the class and the energy he puts into ensuring that his class is enjoyable not boring. However, for months now, the sound system has been putting us down. Now and again during class, the system cuts off and we have to cool off and wait until he sorts it out. This also happens on Monday 06am kick class. Also, the studio is very hot as the air conditioner is not working.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply20 Jan 2016, 09:13
Official
Hello nzunzuz,

Thank you for taking my call and for the compliments for our instructor. My sincere apologies for the poor experience at Virgin Active Sunnypark. The club is investigating and will be in touch with you with a resolution.
Regards,
Dave