Poor management in handling zuma class

<p>My first complaint was 12 May 2016 about zumba classes being to overcrowded and against the Health and Safety Act!!</p> <p> </p> <p>Some sort of booking system have been put into place, BUT this does not stop the class of being overcrowded!</p> <p> </p> <p>I have lodged a complaint twice to the new manager Muneeb, and then it was ok for 1 class just to have an overcrowded class the next time!!</p> <p> </p> <p>How difficult can it be to count to 50 and only allow 50 into the class!!??</p> <p> </p> <p>I have lodged a written complaint on 23 August when the class had 58 people in it ONCE AGAIN! Why do the members have to count the class and monitor it? 4 of us left within the first song because we could not move!! I called the MOD, Anthea, and she went to the class and noticed it was overcrowded - no action was taken!</p> <p> </p> <p>The problem I have now, is that after a week NO ONE of management contacted me in this regard! The story will be that Muneeb had management meetings, but I know that second in charge should inform me that he is not available!! He worked on Sundy 29 August and still no reply or communication from his side!! </p> <p> </p> <p>I feel that he knows about this problem, but do not keep his finger on it!!</p> <p> </p> <p>I want action taken please, I can not recommend this Virgin active to any prospective members!!</p> <p> </p> <p> </p>