1 reviews | Active since Nov 2011
Poor Maintenance
I visited Faerie Glen Virgin Active yesterday to do my leg workouts since it is the only gym close to me with a Donkey Calf Raise. Now, unfortunately, I dont know if I encountered only the broken machines, but everything I used was not functioning properly:<br> <br> 1. The treadmill's band was dragging on the treadmill as I was walking on it, adding even more resistance and leaving me wondering if the band will get stuck entirely. <br> 2. The seated calf machine struggles to adjust. The system that adjusts the height of the cushion onto your knees is not easy moving at all. <br> 3. There was a leg extension machine, without a support cushion for the hamstrings and no \out of order\" sign. <br> 4. There was another \"out of order\" leg extension machine, meaning that there was only one functional one out of the 3 present.<br> 5. The 55kg and 62.5kg weight plates on the lying down hamstring curl machine traveled together (they were stuck and couldnt be separated), even though the pin was inserted into the 55kg plate. <br> 6. Weights were just lying all over the place with no fitness team on the floor. <br> <br> Please have these aforementioned issues resolved. Im not looking for a call, only for the problems to be sorted."
Thank you for alerting us to this problem. We have escalated this to our national management for an urgent resolution.
Please accept my apologies for the poor experience.
Regards,
Dave
Thank you for alerting us to this problem. We have escalated this to our national management for an urgent resolution.
Please accept my apologies for the poor experience.
Regards,
Dave
