Poor Conditions constant air conditioning problems

Over the last 4 months the air conditioning at Virgin Active has been poor. Some days are acceptable and other days totally unacceptable. When I gym at other gyms you feel the difference immediately, however the Somerset West branch management does not seem to manage their facilities well. How it is that the air-conditioning is not satisfactory for 4 months (ever since I joined, could be longer). Surely the building facilities are taken care off as a matter of urgency especially something as important as air-conditioning. It is understanding to experience an emergency, however over a period of months and no immediate actions taken? I asked management to contact me and I still have not received a call.