POOR and TERRIBLE ATTITUDE

My husband received a phone call from someone this morning demanding for his details. He said he is not giving his details to just anyone over the phone if he does not know who and what it is for. The person said it is regarding one of his accounts. The person said ok fine, not his problem but he will charge my husband for the time and for the call. Later on, another person from the same number calls my husband. Demanding the same. My husband said he would like to know what it is for so they said it was for his virgin active account. They told my husband to contact Virgin Active as his account has been handed over. Virgin Active told my husband that his account is overdue and demanding huge amount from him. If going back on his statements he is 2 months overdue which also not understanding why the debit order has not been taken from Virgin Active as they have taken off previous months. Argument here is that he has not had anyone contact him from Virgin Active and now when they do, they are extremely rude and treating him. Virgin Active is an international based company and the customer service in SA is shocking. Definitely think this should be a story on Carte Blanche.....