PT
Puseletso T
1 reviews | Active since Apr 2015
05 Jan 2016, 10:00
Please fix!
They have not bothered to uodate the class time table online, and instead have only updated the timetable on their facilities. This has led to great confusion and discontent among members. I myself have cancelled other engagements in the hopes of attending a certain class, only to find it is not on their schedule on the premises. This has happened on mote than one occasion. Attempts to lay my grievance to the manager on duty have been futile as they are always \on the phone."Please update your online timetable. """
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Replies (1)Virgin Active South Africa's replyOfficial
05 Jan 2016, 16:44Hello Pusetshabalala,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the inconvenience caused.
I have escalated this matter to senior management to address and resolve.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the inconvenience caused.
I have escalated this matter to senior management to address and resolve.
Kindest regards
Robyn
Virgin Active South Africa's reply05 Jan 2016, 16:44
Official
Hello Pusetshabalala,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the inconvenience caused.
I have escalated this matter to senior management to address and resolve.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again apologise for the inconvenience caused.
I have escalated this matter to senior management to address and resolve.
Kindest regards
Robyn
