KR
Kavir R

1 reviews | Active since Jul 2016

14 Jul 2016, 07:46

Phone ****** from my Locked Locker

<p>I had gone to train at Virgin Active Milpark on Tuesday 12 June 2016. I had placed my cellphone in my gym bag and placed it within a locker. I had locked with a key lock. After I trained and upon my departure, I looked for my phone and noted that my phone was missing.</p> <p>Even though the my lock did not looked tampered with (it was still locked after I had come back from training), my cellphone was missing.</p> <p>Upon discussion with one of the staff members, it came to light that the actual locker can be tampered with.</p> <p>I am really afraid of leaving any valuables locked away at the gym as there seems to be no safety in the locker rooms even with a lock. I am really dissapointed with Virgin Active that dispite them knowing that lockers can be tampered with, it is not communicated to members. I suppose that as the lockers are standardised amoung all Virgin Active gyms, no locker is safe.</p> <p> </p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply15 Jul 2016, 13:08
Official

Thank you for taking my call and detailing the situation. Our club general manager Tinus Grobler will be in touch with you shortly.

Regards,

Dave