zR
ziphelele R
1 reviews | Active since May 2015
19 May 2015, 14:02
phone dropped on
Called in to cancel my membership and was asked by *********** person by the name of THobeka, she does an information without asking me and ignores my reason for calling and then she drops the call on me. I need it cancelled and I won't pay any installment
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Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
25 May 2015, 15:55Hello ZeeThobi,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service you received.
I have addressed the concerns and you can rest assured that the agent will be addressed internally.
Please look out for an email from me confirming your cancellation and all the bets with your relocation :)
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service you received.
I have addressed the concerns and you can rest assured that the agent will be addressed internally.
Please look out for an email from me confirming your cancellation and all the bets with your relocation :)
Kindest regards
Robyn
Virgin Active South Africa's reply25 May 2015, 15:55
Official
Hello ZeeThobi,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service you received.
I have addressed the concerns and you can rest assured that the agent will be addressed internally.
Please look out for an email from me confirming your cancellation and all the bets with your relocation :)
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service you received.
I have addressed the concerns and you can rest assured that the agent will be addressed internally.
Please look out for an email from me confirming your cancellation and all the bets with your relocation :)
Kindest regards
Robyn