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paula N

1 reviews | Active since Jan 2015

22 May 2015, 09:17

Payment Issue

I logged a complaint weeks ago, I havent been called but just received an email saying someone was going to call me. I am still receiving calls from the Collections Department for the friend I introduced to join the gym.<br> They say I signed saying I was gonna pay for him and on the other hand he has a debit order whereby money is being taken for his membership<br> <br> I ask again, please fix this

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply22 May 2015, 11:54
Official
Hello zinathi30,

Thank you for taking my call this morning.

As per your request, I have called you back but my call goes straight to voice mail.

Please look out for my email and please confirm a suitable time for me to call you in order to resolve your concerns.

Kindest regards
Robyn