Payment instruction not comp**** with ***

At the beginning of March a MR S, asked me for assistance with his financial affairs.<br> He had not been working but had now found a good job and he wanted to make sure all his creditors were settled. Creditors included businesses like Virgin as well as private individuals (loan sharks.)<br> Mr S is from Thailand and does not have a good command of English.<br> After investigation we established that he had been blacklisted by Virgin Active (Cedar Square).<br> We visited the branch, and I spoke to someone at Head Office.<br> We told them that we would settle the handed over account with MBD.<br> The other account I requested that they deal with me and call me should there be an issue with collections.<br> I asked if we could make some sort of payment arrangement as Mr S had just started working and first had to settle the handed over Account. This was agreed. <br> This morning i find that Virgin has handed over the account.<br> Just this weekend Mr S gave me the cash to settled with VA.<br> Note: The member listed on this account has actually left the country without reimbursing Mr S for the contract he was paying on her behalf.<br> <br> Please can somebody senior contact me.<br> I have all the a/c detail and am authorized by Mr S<br>