Paying MORE for Membership through Dicovery than a Private Person & NO GUEST ALLOWED free once a year as sold with membership

<p>I am reconsidering my loyalty to Virgin Active Northgate and the Virgin Group of Gyms after over a year following my most recent experience at Virgin Active Northgate under the Sunday management of Reece. Quite honestly I feel ********** for my membership with Virgin Active. When I took out my membership I had to pay a joining fee of R1000, my wife never had to not being affiliated to any medical scheme. She only pays R280 per month where I pay R107,50 plus the R199 to Vitality in order to have this Gym membership - the monthly advertised fees are just there for show! I was unable to freeze my membership when I had to undergo major surgery this year and had to continue paying my fees even though I was stuck in a wheel chair for several months. It said in my contract I could freeze my contract... I was told at the point of sale that I would be able to bring one guest for free in a year. I took my son up this Sunday to train with me this Sunday. This was the first time that I have ever taken a guest since taking up this membership with Virgin Active Northgate. I was told I would have to pay R140 if he was to get in. Why did I have to share showers with hundreds of people spending the weekend at RAGE at the Dome Northgate yet you give me such uphill about bringing my son as a guest for the first time ever and want me to pay for it when it was promised free with my membership. Virgin Active I should cancel my membership with your facility and for the same money I pay vitality to be able to get a gym membership for both my son and myself and Go Gym (R99) per month - realistic joining fees and not all the BS that I have had to endure with Virgin Active. Your attitude sucks and you do not understand your customers well at all.</p>