1 reviews | Active since Aug 2009
Pathetic Virgin Active - Mall@Reds !
<p>Due to meeting my weekly goals , I receive my Reward with Kauai , and most of the time i choose to purchase at night as my snack.</p> <p> </p> <p>I go with my son and 3 girls , and due to the cold weather and security risk, i send my son in to purchase my drink.</p> <p>I send my son with my card to gain access to the gym as he is going to fetch MY drink, but the staff are refusing to allow him in. Now of course i understand that they cannot allow him to use the health facilities owned by VA , but just to go and fetch my drink from Kauai ? That is absolutely ridiculous. They would rather have me leave my small kids in the car and leave them in danger ( knowing that there was an armed ******* not too long ago at the centre).</p> <p> </p> <p>I am considering cancelling my contracts with this company and opt to use somewhere more open to assisting and helping out their clients.</p>
Thank you for taking my call and for detailing your frustration. I understand the concerns over the safety of your children and the convenience of the quick pop-in to the club, but unfortunately unaccompanied minors are required to be accompanied by an adult, as the gym environment can be a very dangerous place.
Please accept my sincere apologies that we cannot be flexible in terms of letting unaccompanied minors in to the club, as safety is a paramount concern for us.
Regards,
Dave
Thank you for taking my call and for detailing your frustration. I understand the concerns over the safety of your children and the convenience of the quick pop-in to the club, but unfortunately unaccompanied minors are required to be accompanied by an adult, as the gym environment can be a very dangerous place.
Please accept my sincere apologies that we cannot be flexible in terms of letting unaccompanied minors in to the club, as safety is a paramount concern for us.
Regards,
Dave