NS
Noxolo S

1 reviews | Active since Oct 2014

17 Aug 2016, 13:25

PATHETIC THING THAT YOU CALL A SERVICE

<p>I’m getting tired of explaining the same thing regarding my membership, you debited an amount of R1050 on the 25th of July and again R199 in August called 7 times already Thuli said she will investigate listen to calls of me requested that I be transferred to another GYM. I’ve since sent my statement as requested by the accounts department no one has bothered to call me this was a week ago. I’m going to reverse the money TODAY then I know I’m going to be hearing from you I know </p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply17 Aug 2016, 14:28
Official

Thank you for taking my call and detailing the situation. I have passed the credit as promised, and emailed you the updated status on your membership. I look forward to hearing from you.

Regards,

Dave