Pathetic staff with their ********* sales, that's how virgin active makes their dirty money

<p>This is how virgin active ******* makes their dirt money: To everyone that decide to join this club: Please don't fall into their dirty trap , they are absolutely ********* and disgusting ! Here is what happened to my contract, I converted my membership to vitality with the sales person zora at gateway branch end of September, this ********* sales are so clueless and don't even know what the member need in order to convert, Coz I visited this sales 4 times in order to get the contract to complete, each time I visited her, she keeps on telling me a different story by asking me to bring all different document( if she had the knowledge she would tell me what she need the 1st time), eventually after the contract is complete I made the once off payment , and because she got promoted to the overport club in Durban she passed my contract to another useless sales Yusuf, and after that, upon my next visit, the gateway receptionist stopped me By telling me my contract is not valid, and when I questions her why she couldnt even answer, and when I asked for the sales person she refused to do so, and this has made me very angry Coz I have just paid to convert my membership to vitality and now the receptionist is giving me this nonsense! eventually another staff came and explained to me the sales person need my ID in order to complete the contract , how ridiculous is this? (After so much of my time been wasted they still can't get the right information ?!) The sales (Yusuf and zora)could have informed me via email eventho they don't have my correct cell number (they didn't even update my contact number on their system), so now today they suspended my contract only because I was angry and reacted when the receptionist stopped me from entering the club the other day?! Let me ask you guys something ,is it my problem that your sales didn't have my right contact number ? Coz the gateway manager told me tonight this is one of the reason that you guys suspended my contract!?I have informed the club for more than 10 times already that they must update my contact number and now the gateway manager is telling me this is one of the reason that they suspend My member ship?! 2ndly, when your receptionist are so clueless and couldnt explain to me what my membership wasn't valid does that becomes my problem too?! And when all these ridiculous nonsense happened you don't allow the member to react or complain ? !Do u guys know that you guys are in a service industry and we are your customers?! My job is not to Train your staff ok?! IF you guys suspend my contract based on these ridiculous reason I will see you guys in court ,and you " virgin active *******" better refund my money before this matter get ugly! To everyone that decide to join this club: Please don't fall into their trap , they are absolutely ********* and disgusting ! They will misinduce you to sign the contract and ask the virgin active legal team to suspend your contract based on some lame and ridiculous reason , this is how virgin active makes they dirty money! Absolutely ********* and disgusting!! </p>