SM
Steven M

1 reviews | Active since Jun 2016

13 Sept 2017, 12:28

Pathetic Service and Daylight ******s

Virgin Active pathetic service I have ever received, been with them for years, missed two months payments because was sick R416. 00, always pay them 4 months in advance, when I reported to the gym after recovery was told system has changed with arrears no admission, understable nevertheless they chased me away fine, hearquarters called me explained my situation despite making arrangements to pay it month end, and allow me access, agreed upon headquarters put a note on the system to allow me access, went to little falls gym they chased me away again, now phoning me after two months that I owe R2000.00. Plus, but my monthly fee is R208. That's a day light ******* I have been a royal member for years never defaulted any payment and this is how am treated like a dog, firstly chased me away, and expecting to pay you with this type of attitude, want me to pay you for the services I have been chased It's high time to go to other gyms were they respect customers. Instructed the rude woman cancel contract immediately refused, won't be liable to any amount after today's call, day lights ******* Member number ********** 878 Call details:09.09.17, 11:48 from ********** 000 #VirginActive_Sucks #PatheticService

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