RT
Rosa T
1 reviews | Active since Sept 2011
12 Jul 2015, 10:20
Pathetic Service
Signed up as a member at a promotion session and was told i can go through with my contract and card and the people there should help me. Only to get told the contract i signed means nothing and that i should come another day!!! Really pathetic!!!!
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Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
13 Jul 2015, 16:16Hello Lemati,
I have tried to touch base with you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the level of service received from our staff and the manner in which you were addressed.
I have made contact with the club general manger to ensure that your contract gets authorized soonest in order for you to have smooth access into the club .
Should you require any further assistance, please feel free to contact me directly.
Kindest regards
Robyn
I have tried to touch base with you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the level of service received from our staff and the manner in which you were addressed.
I have made contact with the club general manger to ensure that your contract gets authorized soonest in order for you to have smooth access into the club .
Should you require any further assistance, please feel free to contact me directly.
Kindest regards
Robyn
Virgin Active South Africa's reply13 Jul 2015, 16:16
Official
Hello Lemati,
I have tried to touch base with you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the level of service received from our staff and the manner in which you were addressed.
I have made contact with the club general manger to ensure that your contract gets authorized soonest in order for you to have smooth access into the club .
Should you require any further assistance, please feel free to contact me directly.
Kindest regards
Robyn
I have tried to touch base with you on your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the level of service received from our staff and the manner in which you were addressed.
I have made contact with the club general manger to ensure that your contract gets authorized soonest in order for you to have smooth access into the club .
Should you require any further assistance, please feel free to contact me directly.
Kindest regards
Robyn