Pathetic CS and ********** debit orders

I have an ongoing issue with Virgin active debiting the incorrect amount from my ABSA bank account on a monthly basis. This has been going on for 4 months. I have never come across such gross incompetence in any of the many organisations I have dealt with in my life, nor such a could nor care less about the problems we cause in your bank account.

My full monthly fees, at the George Virgin Active are R670.00 per month but this is rebated by 50% from the Discovery Vitality contribution, so the actual fee due by debit order from myself debited to my ABSA bank account should be R335.00

After numerous, phone calls, some simply not answered or transferred onwards, emails not responded to and numerous meeting with staff at the gym, providing all kinds of conflicting information, such as you are too old to receive benefits from Vitality (seriously, they have no idea how vitality works) to the discount is 75%.

After 3 months I managed to get the three months over charge refunded to my bank account and then believe it or not, on the 1st of December, being the 4th month of this contract they debited R670.00 to my account again.

Absolutely hopeless. I emailed Riette Reis the Club Administrator at George gym and the only response I received was "I will let my head office know, thanks for informing me" No apology for the inconvenience or **********ly debiting my bank account, just tough but not my problem, they simply have no idea what goes on in their accounts section and worst of all do not care.

Is it really worth a continuous fight around this matter or is it just easier to cancel my membership and demand a refund of the joining fee.