Pathetic

Hi,I cancelled my discovery vitality on 10 Oct and at no time did they inform me to cancel my gym membership. I was debited R655 this month and was told that it was because I had not written to them to cancel.this is a *******. I cancelled vitality for a reason,why the he'll would I fork out more for a gym membership. Appalling service and no transparency. I will make sure that I spread this by word of mouth, don't be fooled by sales tactics!