1 reviews | Active since Jul 2016
Pathectic Debits
<p>I joined at this gym 2 months ago. I arranged for my debits to go off my account on the 16th of the month, as per my conversation with their headoffice.</p> <p> </p> <p> </p> <p>they keep debiting me on the first and tell me that the debit done on the 16th of the month was a manual debit and they cant debit on the 16th. No one from this company told me this would be the case and now they want to double debit me.</p> <p> </p> <p>I said to them that they should keep this nonsence contract and leave me alone, I was then told that there would be a R1900 cancellation fee... *** must I pay because they cant give me one story and every one I speak to either omits information or doesnt know what is going on.</p>
Please accept our apologies for the inconvenience and frustration caused.
Thank you for giving me a chance to explain our debit order procedure. I am pleased that we've been able to restore your faith in Virgin Active again.
Please feel free to give us a shout if you need any further assistance.
Kind Regards,
Tracy-Lee
Please accept our apologies for the inconvenience and frustration caused.
Thank you for giving me a chance to explain our debit order procedure. I am pleased that we've been able to restore your faith in Virgin Active again.
Please feel free to give us a shout if you need any further assistance.
Kind Regards,
Tracy-Lee
